Learning Outcomes

Introduction to Housekeeping

Housekeeping Staff – Structure and Duties

Housekeeping Service Standards and Guidelines

Types of Hotels and Rooms

Lesson Summary

Cleaning Duties and Procedures

Equipment, Tools, and Supplies

Linen and Laundry Maintenance

Guest Interaction and Service Quality

Health, Safety, and Environmental Standards

Specialised and Advanced Housekeeping Tasks

Housekeeping for Hospitality: Professional Skills - Assessment

This free online course enhances your housekeeping skills and strengthens career prospects in the hospitality industry.

Housekeeping for Hospitality: Professional Skills

Do you wonder what makes a hotel truly unforgettable? This course blends professional expertise with real-world practice through comprehensive housekeeping training courses. You’ll learn to perfect cleaning techniques, uphold safety and hygiene, deliver exceptional service and lead confidently in the fast-paced world of hospitality. This course was reviewed and approved by Vicky Harlow, Content Writer and Housekeeping Management Expert.

Ancient & Medieval Travel

Renaissance & Modern Travel

Travel in the USA

3 units of interactive presentations: Ancient & Medieval Travel; Renaissance & Modern Travel; Travel in the USA. This module includes learning outcomes and lesson summary units.

Modes of Transport

History of Accommodation

Time, Money & Motivation

3 units of interactive presentations: Modes of Travel; History of Accommodation; Time, Money and Motivation. This module includes learning outcomes and lesson summary units.

Tourist or Traveller?

Careers in Tourism: Part 1

Careers in Tourism: Part 2

3 units of interactive presentations: Tourist or Traveller?; Careers in Tourism (Part 1); Careers in Tourism (Part 2). This module includes learning outcomes and lesson summary units.

Tourist Attractions

Tourist Amenities

Transport Systems

3 units of interactive presentations: Tourist Attractions; Tourist Amenities; Transport Systems. This module includes learning outcomes and lesson summary units.

Tourism Studies - First Assessment

This assessment will test your knowledge of the following modules from the Diploma in Tourism and Hospitality Management course: History of Travel; Factors Influencing Travel; Careers and Tourism; Amenities and Transport. You can repeat this assessment in order to pass it.

Reasons for Travel

Travel for Pleasure

Business Travel

3 units of interactive presentations: Reasons for Travel; Travel for Pleasure; Business Travel. This module includes learning outcomes and lesson summary units.

Sun Holidays

Marketing Tourism

City & Country

Target Audience

Advertising Methods

3 units of interactive presentations: Sun Holidays; Marketing Tourism; City & Country. This module includes learning outcomes and lesson summary units.

Determining Objectives

Attracting Attention

Promoting Brand Loyalty

3 units of interactive presentations: Determining Objectives; Attracting Attention; Promoting Loyalty. This module includes learning outcomes and lesson summary units.

Tour Packages

Retail Travel Agencies

Online Travel Services

3 units of interactive presentations: Tour Packages; Retail Travel Agencies; Online Travel Services. This module includes learning outcomes and lesson summary units.

Tourism Studies - Second Assessment

This assessment will test your knowledge of the following modules from the Diploma in Tourism and Hospitality Management course: Types of Travel; Travel Destinations; Advertising Tourism; Promotional Campaigns; The Tourist Industry. You can repeat this assessment in order to pass it.

Characteristics of the Hospitality Industry

Career Prospects in the Hospitality Industry

The Accommodation Sector

In this module, you will be given an insight into the characteristics of the hospitality industry. You will explore various topics such as key terms associated with hospitality to career prospects within the hospitality industry.

Housekeeping Department

Housekeeping and Other Departments

Front Office Department

Front Office Relationship to Other Departments

This module teaches you about the housekeeping department and the various characteristics of this area. You will learn about different roles and the duties of key positions in this department as well as the room status codes.

Guest Types and Related Services

The Accommodation Product - Part 1

The Accommodation Product - Part 2

Introduction to Hotel Operations

Organization and Function of Hotel Departments

This module focuses on accommodation and various types of rooms within the hospitality industry. You will learn how the rooms are rated and the different types of bed.

Diploma in Hospitality Management - First Assessment

This assessment will test your knowledge of the following modules from the Diploma in Tourism and Hospitality Management course: Characteristics of the Hospitality Industry; Introduction to the Accommodation Sector; Introduction to Hotel Management; Hotel Front Office Operations; Hotel Housekeeping Department. You can repeat this assessment in order to pass it.

Introduction to the Food and Beverage Sector

Restaurant Organizaion and Duties of Key Positions

Classification of Food and Beverage Services

Food and Beverage Service Principles

In this module, you will learn about various aspects of food and beverage services. You will learn about the five food groups and what is needed for a balanced diet. This module also teaches you about different menu types.

Menu Planning and Design

Knowledge of Food and Beverage Services

Kitchen Layout for Food and Beverage Services

Personal Hygiene

This module teaches you the features of a well planned kitchen. You will learn about the different types of kitchen equipment and how to manage personal hygiene in the kitchen.

Food Safety

Food Handling Process

Food Service Accidents

Fire Safety and First Aid

This module covers the main types of accidents in the food service sector, and the procedures and precautions that can be undertaken to minimize the effects. Fire safety and basic first aid procedures are also covered.

Hospitality Management - Second Assessment

You must score 80% or more to pass this assessment.

Diploma in Hospitality and Tourism Management - Assessment

Learn about the exciting career opportunities in the tourism and hospitality industries with this free online course

Diploma in Hospitality and Tourism Management

This free online course will guide you through the career opportunities that await qualified individuals who are interested in tourism or hospitality management. These sectors are of great importance in the modern economy of many countries and regions around the world, generating over one trillion dollars in revenue annually. By the end of this course, you will have a strong understanding of the workings of tourism and hospitality, so why wait?

Unlock 800+ Free Certificates: Master Tech & Soft Skills with CodeSignal Learn

Chasing 100M Daily Users, Duolingo Reconsiders Ads, Paying Influencers, and Its Most Expensive Plan

Why Coursera Stock Dropped by 20%

Udemy Q4 2025: First Profitable Year Ends in a Loss

Udemy Announces Layoffs Without Saying ‘Layoffs’

OpenAI Academy Review: A Close Look at ChatGPT 101 for Small Businesses

2U Market Cap Falls Below edX Acquisition Price. Google to Blame?

40+ Free Certificates from Wolfram U: Expand Your Computational Universe

Exploring edX’s “Final” Tax Returns: Revenue Surges, Losses Mount, and Contributions Decline

[2025] 300+ Free Digital Marketing Certificates & Badges

10 Best Go (Golang) Courses for 2025

Coursera Growth Stalls, Leadership Changes as Stock Hits All-Time Low

7 Best Autodesk Maya Courses for 2025: Exploring 3D Animation

6 Best Free OCaml Courses for 2025

FutureLearn’s 2021: Year in Review

How Online Course Platforms Track Learners in 2022